A contact center platform built for any business.
TCN provides white-glove service for every client using its cloud contact center suite – from easy to configure IVRs to built-in business intelligence that keeps agents on track. Our flexible pricing is based on seats, usage, and features which makes the switch straight forward with month-to-month no-obligation pricing and agreements. Let us show you how we do it.
Flexible Pricing and Benefits
- All features included in every plan.
- No year-long obligations – not even to start.
- Only pay for what you use.
- Start and stop platform usage whenever you need.
- All usage is transparent and real-time.
- There are no monthly minimums or licenses.
- Add seats instantly.
- Free premium support.
- Use the same cutting-edge platform as a 1000-seat enterprise, without the enterprise price tag.
Stop Getting Locked Into A Long Term Call Center Contract
Call 866-745-1900 for a Quote
Core Functionality
TCN provides its cost-effective, cutting-edge solutions through layered integration of leading Cloud as a Service (CaaS), Multichannel, Predictive Dialing, and TCN’s own Interactive Voice Messaging (IVM), and Interactive Voice Response (IVR)—all accessed via a secure login.
| Inbound | Outbound | Blended | |
|---|---|---|---|
CTI(Computer Telephony Integration) |  | | |
ACD(Automatic Call Distributor) | | | |
Standard Reporting | | | |
Agent Monitoring / Coaching | | | |
IVR(Speech Recognition) | | | |
Dialer |  | | |
Manual Dialer | | | |
Predictive Dialer | | | |
SMS(Short Message Service) | | | |
| | |
Additional Functionality
TCN’s multichannel communications are designed with productivity and efficiency in mind. From inbound, outbound, and blended call flows to predictive dialing and customizable voice messaging, TCN gives you the power to connect with your customers like never before.
| Inbound | Outbound | Blended | |
|---|---|---|---|
List Management Services | | | |
CRM Integrations | | | |
Call Recording | | | |
Speech Analytics | | | |
Workforce Management | | | |
Advanced Business Intelligence | | | |
Free Premium Support | | | |
Cell Phone Scrub | | | |
Request a Demo: Click or call today and let TCN help transform your contact center.