C3 Panel: Connect, Collaborate, Communicate
12:20 – 1:10 PM MST | Wednesday, January 17
Vice President of Business Development
Senior VP of Customer Service Operations
Zenith American Solutions
Call Center Industry Veteran
Credit Bureau Services of Iowa, Inc.
During this C3 panel discussion, hear from TCN clients about how they are rising to the challenge of scaling a call center floor in our current environment. Discuss automation tips and chat & SMS best practices for off-setting agent dependency, work from home, and data security. Get all the help you need to prioritize and strengthen your business and call center. All of your questions will be answered by this panel of industry experts.